Having problems with your Acer Aspire E380-UD420A (ASE380-UD420A) PC Desktop ?

RAM issues. Not getting the amount i have installed.

\015 I am running 1.5 gb of pc 4200 RAM in an acer aspire E380. I installed a fourth stick of 512 today. To my surprise i booted to a memory dump, aka. Blue screen of death. I quickly removed power from the system and then removed the fourth stick. I booted a second time and had to let Vista run a repair due to the crash. After the check was run windows determined i had "errors" on my C: drive. I let chkdsk run its self on startup. I rolled back to a working date. Now here is where i am stumped. I can not get my back four USB ports to run my mouse, it will accept my usb keyboard, but not mouse. Also i have 1.5 gb of memory installed as i stated earlier. On boot acer has a widget setup that will tell you the amount of ram that is currently available. Since this blue screen, i can only access 128 mb of my total 1.5 gb installed. meaning it is only accepting one stick of 512. what happened to the other 2? I have spent all day looking and attempting to fix this issue, the more i try the more i get frustrated. i am ready to throw my pc out the window and start from scratch. Any help you can give me would be greatly appreciated, Thank you ,\015\012 Don.\015

Answers :

Issue solved. I found that my thirs slot for my ram is completeley fried. Have no idea as to how it happened, it must be a default problem from the company. But i had to remove all the ram and hold my power button down for 30 seconds with the cord disconnected to reset. Of course acer was no help in this issue and wanted to charge for information, thanks to all those who post on forums. You saved my a bunch of money.
Repair Help & Product Troubleshooting for Acer Aspire E380-UD420A (ASE380-UD420A) PC Desktop

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