Having problems with your Acer Aspire (AST180-US340B) PC Desktop ?

Computer will start and run windows but will not open desktop. When I try to open in safe mode, I just get a blank screen I can't do anything with


Answers :

The following is based on an article by Billy O'Neal at http://www.thecomputerparamedic.com,

How to use the Recovery Console to make repairs to Windows XP

First, if you don't have a Windows XP Home, Pro or MCE installation CD, don't despair.

Download the following and create a bootable CD from the .iso file: XP Recovery Console

Note that you don't burn the iso file itself to CD, you create a CD from the iso file using your CD burning software.
If you don't have any CD burning software installed or if you're unsure, you can follow the tutorial here:
How to Burn an ISO File

You can delete the RC.ISO file once you've burned it to CD or DVD.

Steps to perform on the problem machine: \015\012
    \015\012
  1. Place your Windows XP Installation CD or the new Recovery Console disk you just created into your CD or DVD ROM drive, and reboot.
    You should see this:
    pressanykey.png
    If you don't see the above, try pressing the F10 or F12 keys during boot and selecting the CDRom device from the list.
    If that doesn't work, enter BIOS Setup by pressing the F1, F2, F10 or Del key during boot and modifying the
    Boot Order or Boot Priority to make the CD/DVD first boot device.

    If your machine won't boot to the CD, make a post in the Microsoft Windows™ forum asking for assistance with this task.
    Please include the exact make and model of your computer so we can provide more exact instructions.
  2. \015\012
  3. Press any key to start Windows Setup (Don't worry.. we're not actually using setup at this point)
  4. \015\012
  5. Wait a while for setup to start, until you see the following screen, then press the R key.
    \015\012img-resized.png Reduced: 71% of original size [ 720 x 396 ] - Click to view full imagercr.png
  6. \015\012
  7. Wait until you see this screen, and enter the number of your main installation. (Typically 1 for C:\\Windows)
    \015\012img-resized.png Reduced: 79% of original size [ 645 x 151 ] - Click to view full imagercselectwindowsinstall.png
  8. \015\012
  9. Press Enter.
  10. \015\012
  11. If prompted to do so, enter your Administrator password. If you don't have one, leave it blank and press enter.
  12. \015\012
  13. From the command prompt, enter: chkdsk /r (note the space between chkdsk and /r)
    Allow it to complete undisturbed.
  14. \015\012
  15. Remove the CD/DVD then reboot. Windows should now begin loading.
For more information on the Recovery Console, read this Microsoft article: How to install and use the Recovery Console

Also, if your computer has a floppy drive, you can download the Windows XP Setup boot disks from Microsoft and boot them to start the Recovery Console.
You got a virus that corrupted you explorer.exe file. You can press ctl+alt+del simultanuosly and select new task. Browse to your antivirus and see if you can run it this way. if not try a windows install repair (wich will no solve your virus problem). Other solution will be to format HD and install new windows. Try to back up all your data before att. this. Hope this helps
Repair Help & Product Troubleshooting for Acer Aspire (AST180-US340B) PC Desktop

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