Having problems with your Acer Aspire 9300-5349 Notebook ?

My Laptop no longer recognizes that it has a DVD/CD drive

\015 My Acer Aspire 9300-5349 Laptop (with Windows Vista, AMD Turion 64x2 TL-56, and DVD-Super Multi DL DVD/CD Drive) no longer recognizes that it has a DVD/CD drive. This is the second time this has happened. Previously, shortly after I purchased the computer, Acer tech led me through the process of getting the computer to recognize the DVD/CD drive again but that was over a year ago. I would like to get it straightened out again and this time be able to save the instructions so that when it happens again, I will be able to fix it immediately. Thank you.\015

Answers :

First open the "Device Manager" to check for any error messages related to the device and click on "Start" and select "Control Panel" .

Now double-click on the "System" icon then click on the "Hardware" tab and click the "Device Manager" button. A new window appears, and displays whether the device is working properly. If there are any errors, click the "Troubleshoot" button and follow the given onscreen instructions.

Check\012 the DVD that you are trying to use to and ensure that it is free of \012dirt and scratches and the proper format compatible with your drive.

Now uninstall any drivers that may be on your computer from previous DVD drives.

Now download the latest driver updates for your DVD drive model from Acer website & install it.

Also check on Acer website that your machine has the minimum requirements to operate the drive.

Now restart your computer & check your DVD drive.
\012I hope issue has been resolved.

If the same problem is still occurring, get the reliable technical assistance for Acer PCs(laptop/desktop/notebook) at http://www.vtechsquad.com/acer-support/
Try this. Go to device manager. If the drive is showing up there right click the drive and unistall then reboot.
\015\012If the drive still does not show up after reboot go back into the device manager and uninstall the IDE and ATA/ATAPI controllers and then reboot.
\015\012I have had the same issue. After doing this my computer picked up the drive.
Repair Help & Product Troubleshooting for Acer Aspire 9300-5349 Notebook

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