Having problems with your Acer Aspire 7720 Notebook ?

I have an acer laptop 7720. my screen stoped

\015 I have an acer laptop 7720. my screen stoped working so i sent it to get fixed. when i got it back everything seemed to be fine, but later i noticed that the numeric keypad doesnt work (num lock -enter)buttons. but the (pg up, pg dn, home, and end)buttons work. also most of the hot keys dont work either(bluetooth, acer arcade, empowering, and mail buttons).i have checked the keyborad connections and they are ok. another note when i got the laptop back the drive D: was empty.dont know what to do.\015

Answers :

Sent it back ..tell them all the issue that you got after you received it....but the files in your hard drive..i dunno if they will help you..its SOP to tell to the customer to back up your hard drive b4 you sent the computer...you also have choice to keep your hard drive before you send your computer for repair...software or files are not cover for warranty
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