Having problems with your Acer Aspire 5920 AS5920 Notebook ?

Acer Aspire 5920G wont play dvd, it wont even recognise them!

\015 My Acer Aspire 5920G used to play dvds no problem but for the past few weeks it will not even recognise that there is a dvd in the laptop. the strange thing is that it will recognise music cds no problem can you please help me thank you :)\015

Answers :

If it recognises cd but not dvd it means the drive is faulty. There is 2 lasers one for cd and one for dvd. The dvd laser is faulty. It also means that it is not dirty lens because it reads cd's.
Hi,
This could be a firmware problem. If you install new firmware then you do this at your own risk.
First of all i need to know the make and model of the CD/DVD drive itself. You can find this information out by right clicking on computer, select manage and then click on device manager.
In the list look for CD/DVD Roms and click on the + icon next to it, there will be the make and model number, post them back here and i will see if there is a firmware update.

Regards.
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