Having problems with your Acer Aspire 5735 Notebook ?

Laptop stops loading after password screen...

\015 Hi.\015\012\015\012I recently bought an Acer 5735 for my Mother which has all of a sudden stopped working. The computer will start up okay, we can enter the password but after that the screen goes black. We can still see the cursor icon and move it around. I've tried going into system restore and start up repair but that program has found no faults.\015\012\015\012Anyone got any suggestions on the cause and the remedy? We only got the laptop two weeks ago.\015

Answers :

Go back into system restore and restore the system to a previous point. This is most commonly a virus that locks down your icons. If you can get it to restore to a prior point then make sure you run your antivirus scanner and look for viruses and get rid of them. Hope this helps. Thanks!!
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