Having problems with your Acer Aspire 5720-6661 Notebook PC ?

My acer laptop is not getting a dial tone but the phone line is good. If the modem is bad, where is it located on the laptop?


Answers :

Hello flubber20054,

The modem settings can be accessed through the windows control panel as follows:

•Opening the Control Panel
The Windows Control Panel can be opened by:
Selecting *Start > Control Panel (on Windows Vista)
- OR -
Start > Run > Type 'Control' and select OK (on Windows XP)

In the Control Panel, do the following:
•Select Phone and Modem Options (Brings up the phone and modems properties sheet)
•Click on the 'Modems' tab
•Highlight the modem's name
•Click the properties button
•Look for the words 'Device Status' on that page.
If the message box says 'This device is working properly' then the modem is working ok. The Phone and Modem Options also has a tab called 'Dialing Rules'. The dial tone might work if you 'Edit' the existing Dialing Rule or Create a 'New' Rule. When you 'Edit' or create a 'New' rule, enter the requested information as best you can. You can always go back and 'Edit' the rule to keep testing it. I hope this gives you some ideas for resolving the dial tone problem.

If this solution is helpful please click 'YES' by 'Was this helpful?' below.

Have a great day,
martyshaw152

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