Having problems with your Acer Aspire 5720-4984 Notebook ?

I've bought a Acer Aspire 5710 and want to reset to factory setting, however i don't have the eRecovery password, is there a way to reset this? i want to restore my laptop to factory default but i forgot my erecovery management password. can i reset it somehow?


Answers :

Hi,

I've run into that problem before. Luckily for me I had a set of OEM disks handy, but I'm guessing you are a little more limited in options ;) That's ok, it can be worked around.

Do you still have access to the computer itself? If so then you should be able to find the password. It's kept in a file in the recovery partition. More specifically in the "\\TOOLS\\AIMDRS.DAT" file.

If you are able to access the recovery partition, usually the D:, then you should be able to just open that file in a text editor like notepad. If you can't view the partition then you will need to get a partition editing program just as GParted.

With GParted you burn it to a cd, restart the computer, and boot to the disk. From the interface you will want to find in list of partitions that one with a label resembling "recovery". If not then look for one that is only about 8-12GB in size. Right click on it, select "Flags" and make sure that "hidden" is not selected. after that hit the apply button at the top if it isn't greyed out, then exit the program and reset the computer. You should now have access to the recovery partition.

Hope that helps, if not let me know :)
Yes please do this

Acer: When you first turn on the laptop and see the Acer logo screen, hold the ALT key and press the F10 key (you need to do this before the Acer logo disappears).

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