Having problems with your Acer Aspire 5630 Notebook ?

We have an ACER Aspire 5600 and it randomly loses brightness so its very hard to see the screen. Sometimes if two users are logged on you can get the screen bright on one log on but not on the other. The only thing that works is to restart. ACER ePower Management LCD brightness is set to 100% and yet its not always functioning that way. Our laptop battery has lost its power so we are currently running it off the mains, does that have something to do with it? Thanks Helen


Answers :

Hi,
I understand your problem that you are facing some problem with your screen brightness.

The possible reason for this would be:
1. Some software settings problem(may be incorrect settings)
2. Some display/graphics driver conflict
3. Some hardware problem.

Please follow the below steps to solve your issue:

1. To find out weather the problem is with hardware or not, restart your system and press F8 key continuously and select Safe Mode from the menu which appears.
2. This will bring you into safe mode and most of the drivers are not used in this mode. Work in your system for sometime and if you are facing the same problem even in safe mode, then it means that the probability of having the hardware problem is more and you may need to make a hardware service call to resolve the issue.
3. If in safe mode, your laptop works well without any problem with brightness, then the problem may be with the acer epower application settings or with driver.
4. To resolve this issue, restart your computer into normal mode, put your driver cd which came along with your laptop and when it autoruns, select the option to reinstall all the drivers and acer utility present in your system. This will override all the incorrect settings and driver conflicts.

I hope these informations were useful to you in solving your problem.
Thanks
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