Having problems with your Acer Aspire 5610-4648 Notebook ?

Aspire 5610-2762 Orbicam not working

\015 I receive an error stating :\015\012ACER ORBICAM APPLICATION HAS STOPPED WORKING\015\012\015\012A problem caused the program to stop working correctly. windows will close the program notify you if a solution is available. Close Program.\015\012\015\012I do not use messenger so it is not due to this being downloaded. There is nothing on the Acer troubleshooting and technical support to help with this.\015\012\015\012Thanks!!\015

Answers :

** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that folder to another folder and restart Orbicam program.
\015\012
\015\012If that does not work then do this:
\015\012
\015\012Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will "Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say extracting) - once extracted - click Install - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the right side of the screen, click a phrase that has something like "Install now", follow on screen instructions.
Hi Lizza, Do u get this message when you double clicks on Acer Orbicam (Desktop icon)? And which Windows You are using? However you can try following steps...
\015\012
\015\012First of all, You need to check that your webcam is still working, the device does not have problems. You can check this quite easily by opening Messenger -> Tools -> Webcam Settings.
\015\012Another way is to check the folder:
C:\\windows\\BisonCam\\
\015\012There you will find the application “LiveCam.exe”. Run this to check that the webcam device is working fine.
\015\012If you don’t have the “BisonCam” folder, this means that your webcam is a different model; I don’t yet have a complete list of all the devices and their relative folders but all notebooks and webcams have some folder so if you look hard enough you’ll find yours.
\015\012The problem
There appear to be two factors that can create this problem:
\015\0121] The Orbicam application needs the correct orbicam driver to work correctly;
Windows Vista has its own internal driver to install the device, naming it “Acer Orbicam” (great Windows!!) but in this way the application cannot find the correct driver, so Vista returns the error message.
\015\0122] If some pictures are present inside “My Pictures” folders, the Orbicam application will fail to start. It seems to be a Vista issue and still needs to be fully clarified.
\015\012The problem seems to have been caused by the Vista Upgrade software, which causes the OrbiCam application on certain models to malfunction. However, as explained above, the OrbiCam camera works fine, the software just can’t control it correctly after the upgrade.
\015\012Another issue that has added to the confusion here is that there are “more than ten” different types of OrbiCams installed on Acer notebooks. Again as mentioned above Windows Vista has its own internal driver to install the device, and simply calls it “Acer Orbicam” which makes distinguishing the correct driver from wrong one an almost impossible task. If you replace your driver with the wrong one, the application cannot find the correct driver and you get the error message
\015\012
\015\012Solutions
Currently only 2 notebooks have complete solutions available online. This is because - so far - they are the only “problems” Acer support technicians in Taiwan have been able to fully replicate, analyse and repair.
\015\012These “fixes” are not general solutions and ARE NOT OK FOR ALL NOTEBOOKS. This explains why some readers have been getting error messages with the new drivers/applications. The new drivers and applications can be found at the following addresses:
\015\012Aspire 9300 at the following link:
http://support.acer-euro.com/drivers/notebook/as_9300.html
\015\012Aspire 5570 at the following link:
http://support.acer-euro.com/drivers/notebook/as_5570.html
\015\012If your notebook is not one of the two above, read on:
\015\012For all notebooks with Acer Orbicam the repair procedure is the same:
\015\0121] identify the specific webcam device you have inside your notebook
2] get the hardware description (hardware id) of your notebook’s webcam
3] get the full serial number of your notebook (long alphanumeric code in the bottom side)
4] send this information to your local support centre who can then walk you through the procedure for your specific notebook.
\015\012All steps are important because only with the above information can Acer correctly identify the right driver and application for your notebook. Simply sending “Acer Orbicam” as the description, does not help because all the different webcams Acer installed are called “Acer Orbicam” (again, thanks Windows)…
\015\012So how do you identify the right one ?
\015\012How to get the webcam device information:
Go to “Control Panel”, switch to “Classic View” (the support team still find this way easier and better to work with than the default one) and double click on the “System” icon; to the right you will find Tasks list and below “Device Manager”, click on this.
\015\012Now you have the full list of devices of your notebook, look for “Imaging Devices” and double click on this. Here you will find the Acer Orbicam.
\015\012542506847_38185ec1b4_o.jpg\015\012Double click on “Acer Orbicam” and the Acer Orbicam Properties window appears. There are three tabs : General, Driver, Details
\015\012542397216_657b57f5d0_o.jpg\015\012Click on “Driver” tab, the important information listed here is:
“Driver Provider” and “Driver Version”
\015\012542506947_d280ed5924_o.jpg\015\012Copy this info onto a word / txt file or take a screenshot of this window. Just make sure you write down this information. Then click on “Details” tab
\015\012542506971_0b3e8f0f00_o.jpg\015\012Under “Property” you have a scrolling list, click on it and open the drop down menu.
\015\012542507017_6f244cf125_o.jpg\015\012On the drop down menu look for “Hardware Ids”. Click on this.
\015\012In the Value box, you should find something similar to:
USB\\VID_5986&PID_0102&REV_0100&MI_00
USB\\VID_5986&PID_0102&MI_00
\015\012542397338_1d8c1d1f3a_o.jpg\015\012As before, copy these two lines or make a “screenshot” of the window
\015\012At the end of all this you will have:
\015\012Your Notebook’s Serial Number
The OrbiCam Driver Provider
The OrbiCam Driver Version
The OrbiCam Hardware IDs

\015\012Send all of this information to Acer with your support request/telephone call. This should cut down the time it takes them to get you back up and running.
\015\012
\015\012HOPE THIS WILL HELP YOU...LET ME KNOW THANKS
Repair Help & Product Troubleshooting for Acer Aspire 5610-4648 Notebook

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

HL-DT-ST DVDRAM GSA-T20N ATA Device will not read any discs and has a error code 39. HL-DT-ST DVDRAM GSA-T20N ATA Device (code 39) will not work, any help pease? have acer aspire 5315 ,dvdram not working error code 39 comes up for hl-dt-st dvdram gsa-t40n ata I am tryingto burn music to the HL-DT-ST DVDRRW GSA-2166D from an acre aspire one netbook. I am using Nero and when I attempt burn the songs, the software says that any disc I oput in the drive is not empty? ANY HELP, PLEASE????


Follow this article to fix the issue..\015\012 Normal 0 false false false MicrosoftInternetExplorer4 \015\012 /* Style Definitions */ table.MsoNormalTable\011{mso-style-name:"Table Normal";\011mso-tstyle-ro ... Acer PC Laptops

Cant find any crystel eye webcam driver for windows vista premium


Var YAHOO = {'Shortcuts' : {}};\015\012if (typeof YAHOO == "undefined") {\015\012 var YAHOO = {};\015\012}\015\012YAHOO.Shortcuts = YAHOO.Shortcuts || {};\015\012YAHOO.Shortcuts.hasSensitiveText = true;\015\012YAHOO.Shortcuts.sensitivityType = ["ille ... Acer Aspire 5610-4648 Notebook

Acer Aspire 5520 CD drive cant read anything


This error message indicates a problem with trying to read or write to a device, such as a hard disk, CD drive, or network drive. This issue may occur for any of the following reasons: Windows is trying to use a transfer mode that the CD drive cannot ... Sony VAIO GRZ660 Notebook

Laptop battery won't charge - Acer Aspire 4520


Since is shows it as charging then your power cable should be working. So it looks like a battery issue but batteries just don't die unless a cell inside dies then they will stop working. Try taking the battery off and making sure that the connection ... Acer Aspire 4520-5582 Notebook

ASPIRE 5720Z ACER WEBCAM


In site official of accer driver webcam ASPIRE 5720Z for vista have 3 option driver. u can try it.1. logitech ( ... Acer Aspire 5500 5570-2609 Laptop

Unable to get remote desk top computer to work on acer aspire one


I think you're trying to connect to your office computer from home/somewhere else.If that's the case, make sure you have done the following :\015\012\015\012Your VPN Session is connected\015\012 ... PC Laptops

Acer Aspire 4720 RHEL4 Installation


Again install linux in between the installation there will be option select linux boot loader , and one more think linux partition space should more then windows partition ... Acer Aspire 5100 Notebook

ACER ASPIRE 4520 keyboard problem


In laptops with a small screen (14,15" ) the keyboard is accordingly\015\012smaller than for desktops, and there is no numeric keypads, or arrow\015\012pad. So the keys 7,8,9 0, U,I,O,P,J,K,L ,comma, dot, / have a triple\015\012function: the primary ... Acer Aspire 4520-5582 Notebook

Y have problem whit the internet it to slow - Acer Aspire One PC Notebook


Dude that is in terms if your ISP.\015\012but before you call your isp try to do this:\015\012\015\012Scan for viruses ( but first update the antivirus software you use to the most updated virsion )\015\012\015\012 ... Acer Aspire One PC Notebook

Acer aspire speakers


I had the same problem on my acer aspire 6935g.\015\012\015\012its the internal subwoofer.\015\012\015\012i have windows 7, so to turn it off i did this:\015\012\015\012right click the spe ... Computer Speakers

Not able to format my laptop


First restart your Toshiba laptop. Press either "F1," "0," or "F8" to be taken to your computer's hard \012drive utility screen. The key command differs depending on the model \012Toshiba computer that you own.Select "Restore Original Factory ... Acer Aspire 6920 Notebook PC

Re: Errors being experienced with the ACER ASPIRE 5100-5758, OS VISTA. Error dealing with BUS:06, DEVICE:04, FUNCTION:00 AND ON TO FUNCTION:03


Hi, Nice report. We don't see these too often. You've had quite a few tech inclined people on your machine. My first hunch was memory timings and that could still be the problem. However, there is also memory on the display ad ... Acer Aspire 5100 Notebook

ACER Aspire 5100 powers down at will


When you turn the laptop on hit f8 until the menu comes up, try use the last good known configuration. If that does not work tap f8 goto safe mode and then to system restore and restore it to an earlier time. Let me know if it works. ... Acer Aspire 5100 Notebook

Acer aspire one - its died!!!


I have a problem with my Acer Aspire 3100: This is what shows on the screen; \015\012\015\012Phoenix Trustedcore (tm) NB\015\012Copyright 1985 - 2005 Phoenix Technologies Ltd\015\012All Right Reserved\015\012\015\0 ... Acer Aspire 3100-1405 Notebook

ACER Aspire 3050: Operating System not found


Normal\015\012 0\015\012 \015\012 \015\012 false\015\012 false\015\012 false\015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 MicrosoftInternetExplorer4\015\012 \015\012\015\012 \015\012 \015\012\015\012\015\0 ... Acer Aspire 3000 Notebook

I have a acer aspire 3680 that was purchased in july of 07. For awhile now the computer seems like it cant hold a charge. I will plug in the adapter and even tho it plugged in it will say plugged in not charging to 0 mintues remaining. I have to hve the adaptor pressed up against my desk real hard for it to hold a charge and sometimes it still wont work. Ive tried charging my computer at nite with the pc off but then it will only work for so long and ill c the battery icon on my pc not lit, or i


Hi thekittenisbIt seems like you have a bad battery. Now if you have the adapter pressed against the wall hard, you will eventually (sooner rather than later) break the connector going into the main board, and it will be an expensive repa ... Acer ASPIRE 3680-2022 Notebook

Acer aspire 5610-2762 ( or 5610z ) Has all the drivers says the audio is working but its not


Often sound devices are linked to the modem, with almost everyone using dsl these days they sometimes don't notice the modem hasn't installed correctly.\015\012Go to Device Manager and update or uninstall your modem. If you uninstall the modem ... Acer Aspire 5610 Notebook

ACER ASPIRE 5670 - computer does not log on


Well, You can easily isolate the issue>If you have a diff laptop, try swapping this battery with that NB and charge it and see.>If you have a diff battery, check that in this NB> If that works fine, it could be an issue with the ... Acer Aspire 5670 Notebook

Keyboard going bad on myacer aspire 5000 . will cordless board work?? thanks!!


Normal\015\012 0\015\012 \015\012 \015\012 false\015\012 false\015\012 false\015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 MicrosoftInternetExplorer4\015\012 \015\012\015\012 \015\012 \015\012\015\012\015\0 ... Acer Aspire 3000 Notebook

The screen on my laptop is black but it is on


Connect your laptop to an external monitor and check whether it works properly or not.\012\012If it works properly then you have a problem with your lcd. Look very closely into the lcd and see if you can see anything in it, if you can then the ... Acer Aspire 5610-4648 Notebook

I have aproblem with my Acer Aspire 3100 Laptop


Locate the cmos/bios jumper below your memory ddr2 modules (J2) you need to be sure to make contact trought this jumper pe.-with a screwdriver, put back your memory modules and turn on your laptop, this process will clear your cmos/bios memory, you w ... Acer Aspire 3100 Notebook

Hi! I Have an acer aspire 5570 notebook. I think i mis entered a password for HDD 0 in the bios. Is there any way to reset HDD 0 password? pls teach me.


Try removing ur cmos battery it will reset all the settings u changed in the bios by removing the battery and than swictch the notebook on that turn it off again and insert the battery boot it and click f1 to continue that will work ... PC Desktops

I want to downgrade my desktop acer aspire x1800 vista to xp pro everytime i run set-up it always showing me an error could not proceed,.


Most like ly the hard drive has a Vista recovery partition. That partition has got to be deleted. You'll need to open a command prompt and follow the guide very carefully or irreperable damage could occur. \015\012\015\012Here&rsquo ... PC Desktops

Acer aspire one AOA110 wont charge either battery (3 and 6cell)


If your Acer laptop battery or adapter need to be replaced? ... Acer Aspire One AOA110-1113 Netbook

Forget bios password


Hi ,\015\012I had same problem, just remove plastic trim ( the one with the switches to power on etc etc ) and you will see a micro dipswitch. It should have all 4 switches to 0, move switch 1 to position 1 power laptop and password should be r ... Acer Aspire 3610 Notebook
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.electronic-servicing.com || Terms of Use || Contact || Privacy Policy
Load time: 0.7171 seconds