Having problems with your Acer Aspire 5610-4648 Notebook ?

Reinstalling Vista and Acer Tech

\015 My computer worked fine until one day when it started taking much longer to login... and some other things happened as well. So I used a Windows Anytime Upgrade to reinstall my OS (Windows Vista Home Premium). Things got worse bc it didn't install a clean version, it just installed over the previous one. So naturally I just wanted to reinstall a clean copy. I deleted the old program files from the previous version (not the current version) and I copied all my important files onto an external hard drive and tried to use that disc to reinstall a clean copy and it gave me an error message saying "Cannot find/open windows.dll, file may be corrupt. Please restart installation". So I restarted and it gave me the same message.I have product keys and stickers on the bottom of my laptop for Home Premium, and I'm pretty sure it came preloaded. Also, idk if when I reload it i'll have the Acer Technology that came with it when I bought it. I'm just curious how I can get my computer working again like it used to without having to buy a new OS or have to pay 60.00 to talk to an Acer Software Support person for a half hour.Any help would be greatly appreciated.\015

Answers :

The restore disk should be available from Acer Suppport here https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer if they no longer support it then you should be able to get it from restoredisks.com
Hello,
\015\012
\015\012it sounds like you may have deleted the .dll files your recovery system use to reload the Vista program. When you deleted the old programs, did you by chance delete anything from the d: drive? This is where the recovery information is located. If you still have the restore CD's that came with your notebook, use those to redo your os NOT the Windows Anytime Upgrade. Because the .dll is missing, you will have to install a clean version of the os with a reformat of your hard drive. So hopefully you have a backup of important files. Let us know if you have anymore problems. Good Luck.
Repair Help & Product Troubleshooting for Acer Aspire 5610-4648 Notebook

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