Having problems with your Acer Aspire 5500 5570-2609 Laptop ?

With the power cord plugged in, the laptop screen goes dark as soon as the Acer logo goes dark and the computer apparently turns itself off. Could this be related to the battery failing? This computer is with my girlfriend in another city and I can only advise her over the phone as what to do.


Answers :

If the power cable is plugged in I doub it would be battery related. To completely rule the battery out though you could remove it and then try boot up just using the mains power.
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\015\012It could be the power supply which is causing the problem. The best way to determine if that is the problem is to try using a different power supply.
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\015\012If you press esc when you first turn the computer on you will see the POST dialog running in the background. This may help you determine which point the boot is failing.
Repair Help & Product Troubleshooting for Acer Aspire 5500 5570-2609 Laptop

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With the power cord plugged in, the laptop screen goes dark as soon as the Acer logo goes dark and the computer apparently turns itself off. Could this be related to the battery failing? This computer is with my girlfriend in another city and I can only advise her over the phone as what to do.


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