Having problems with your Acer Aspire 5315 Notebook ?

Frozen mouse with a touch pad laptop computer

\015 Computer powers up, but mouse is frozen in the middle of the screen. Nothing happens when touching the mouse pad of clicking on buttons.\015\012\015\012my mouse is completly frozen, please help I have tried new batteries and also tried a new mouse, nothing worked, still frozen?\015\012\015\012I have a simlar problem with my Acer Aspire laptop which operates on windows XP. How can one go to device manager as you suggested if the mouse is totally frozen and no button fnctions?Regards\015

Answers :

Dear MGK7,
\015\012
\015\012That does make it more difficult! Okay, for future reference, when you have key control again and the mouse or touch pad stops working, if you have a standard 101 key keyboard, or even a laptop with one key instead of two on certain keys, you can do it this way:
\015\012
\015\0121. Hit the Windows key, which will open your start menu.
\015\0122. Pressing the Windows key and Pause/break will take you to your system properties.
\015\0123. Minimizing and restoring screens hit Windows key and "D".
\015\0124. To get to Utility Manager, hit Windows key and "U". This will, among other things, allow you to choose to use only the keyboard or the mouse, so you can disconnect the mouse, among many other things.
\015\0125. Pressing Windows key and "F1" will take you to Help & Support.
\015\0126. Windows key plus "E" takes you to Windows Explorer".
\015\0127. Pressing "Cntrl, Alt, Delete" takes you to the task manager.
\015\012
\015\012These keys should provide help in getting around in your system without a mouse.
\015\012
\015\012To get to control panel, for example, press the Windows key to op[en the Start menu, and use the "up arrow" button to go to control panel.
\015\012
\015\012Now that everything appears frozen, power your machine down. Remove the battery from the rear for a few minutes, even if you are operating on A/C plug in. Put the battery back in and power up. Did this make any difference?
\015\012
\015\012You can always buy an inexpensive laptop mouse which works on USB. When you plug in the USB the mouse works independently of everything else. Then you could click the start up memory, help, and choose restore to an earlier time before this problem happened.
\015\012
\015\012That usually will clear any problem.
\015\012
\015\012Please let me know what happens.
\015\012
\015\012Sirwriter
File:///C:/Documents%20and%20Settings/GX-620/Desktop/TouchPad_ALPS_v.7.0.1101.14_Vistax86.zip

reinstall your touchpad drivers, and make sure it is not switched off (if you were using an extra mouse)
Repair Help & Product Troubleshooting for Acer Aspire 5315 Notebook

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