Having problems with your Acer Aspire 5100 Notebook ?

Keyboard issues I have an issue with the Acer Aspire 5100, a clients children were using the notebook and when the parent went to restart and use it in the morning the unit froze at the user screen. I have tried everything I know to get this issue solved, I worked for HP technical support for 3 years so I tried all I knew from working on those notebooks. The issue is that I cannot get into safe mode to try to solve the issue there the only keys that seem to work are the funtcion keys and when ta


Answers :

Try reseating the notebook keyboard into its slot properly.

If that doesn't work any certain keys are only working before you get into windows then that tells me the kids may have spilt liquid onto the keyboad. As far as the usb ports recognizing an external keyaboard and an external mouse. it should be able to do that.

If the usb ports are acting funky then the kids may have spilt water onto the keyboard and the liquid fell into the motherboard. Try going into the BIOS and resetting defaults and see if that makes a difference as well and if it doesn't then the keyboard and motherboard may be faulty.

If you need any more help, let me know and I'll help you further.


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