Having problems with your Acer Aspire 5100 Notebook ?

My Cd-Rom doesnt work for my Acer Notebook 2930

\015 I can't get my CD-rom for my Acer Notebook working, nothing happerns when I put a disk in. When I have checked the drive and look at the device status for HL-DT-ST DVDRAM GSA T50N ATA Device Device Status: Windows cannot load the device driver for this hardware. The dirver may be corrupted or missing. I cant find any driver that came with it, I cant make out the Serial Number as the sticker on the bottom of my laptop has faded. \015\012\015\012I also can't get my CD-rom for my Acer aspire laptop working, nothing\015\012happens when I put a disk in. I also checked the drive and looked at\015\012the device status for HL-DT-ST DVDRAM GSA T10N ATA Device \015\012I had the same Device Status, Windows cannot load the device driver for\015\012this hardware. The driver may be corrupted or missing. The sticker on\015\012the bottom of my laptop has also faded, so I cant make out the Serial\015\012Number either.\015\012\015\012I'm not sure what to do next. Any info would be helpful.\015

Answers :

Hi
\015\012
\015\012Did it give any error code, like Error code 39? And does the DVD/CD Drive appear in My Computer?

Normally the CD drives use the default Windows drivers. Try right clicking the HL-DT-ST DVDRAM GSA T10N ATA Device in Device Manager and choose uninstall. Then reboot the computer and Windows will find the device and re-install drivers automatically.

If you are still getting the error, it may be an update or some other program that added data to the DVD's driver data in the registry. Try this:

1) Close all open programs

2) Click on Start, Run, and type "regedit" (without the quotations) and press Enter. Back up (File > Export) the registry before you make any changes)

3) Click on the plus signs (+) next to the following folders

\015\012
    \015\012
  • HKEY_LOCAL_MACHINE \015\012
  • SYSTEM \015\012
  • CurrentControlSet \015\012
  • Control \015\012
  • Class \015\012
  • Left Click and Highlight: {4D36E965-E325-11CE-BFC1-08002BE10318} **Make sure you choose this exact key**
\015\0124) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.


\015\012
    \015\012
  • UpperFilters \015\012
  • LowerFilters \015\012
  • UpperFilters.bak \015\012
  • LowerFilters.bak
\015\0125) If any of the above keys shown in step 4 are listed on the right hand side, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


\015\012hope your problem will b solved.
\015\012 u can chek this site too.
\015\012
\015\012http://support.microsoft.com/kb/314060
\015\012
\015\012thankyou.
\015\012
Repair Help & Product Troubleshooting for Acer Aspire 5100 Notebook

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