Having problems with your Acer Aspire 5100 Notebook ?

Acer 5100 not booting up after I downloaded a software patch

\015 After my laptop popped up telling me that it is recommended to download a new software patch, I downloaded it. Now my laptop does not boot up and after running its self diagnosis, I am told to contact the manufacturer for help since the laptop could not restore its bootup to before downloading the patch. What are my options and how can I get my laptop back to work?my acer 5100 also failed after an update, have not been able to boot for about a week. Have downloaded a boot disc and a recovery disc with no success. have tried F8,F12 with no success. Any one else experiencing this problem?\015

Answers :

Hi and welcome to FixYa,

There could be 2 ways to address your concern:
\015\012
    \015\012
  • if there are files in the laptops hard drive that you would want to recover before doing a full format & re-install, said hard drive must be removed, attached to a 2.5 SATA/IDE to USB adapter and connect to your 2nd computer. If able to do this, you can scan/clean the laptop's HD for any possible virus. Additionally, the files you want to recover would be available to be copied to the 2nd PC;
  • \015\012
  • change the CMOS/BIOS settings to boot from CD, save & exit. Pop in a Windows installer CD or your recover CDs and follow closely on-screen instructions.
A few more ideas you may want to consider:
\015\012
    \015\012
  • if it were a virus, perhaps it would be to your advantage to wipe the entire hard drive clean; repartition the HD, re-format & re-install Windows;
  • \015\012
  • you can "borrow" a Windows installer CD that matches what your system is using. When prompted for the CD key, use what is printed on the Microsoft sticker at the bottom of the laptop;
  • \015\012
  • if you are uncomfortable with any of the steps but would like to try it, it may be to your advantage to seek the assistance of an on-site computer tech or even a neighbor/local "geek".
Good luck and thank you for using FixYa.
Try This.
\015\012
\015\012Get yourself a Windows XP cd ( asuming XP is what your running)
\015\012
\015\012Boot from CD. Bassically . start the laptops with the disk in the drive and let it boot the XP cd as if your trying to re-install windows.
\015\012
\015\012Once the windows install shows up with the blue screen and the options. Press "R" for repaire.
\015\012
\015\012The system will blink, go out and into DOS invironment with a command prompt or asking what windows installation you want to repair. If it asks, press " 1" , if it asks for a password, type in your windows password or leave blank if there isnt one.
\015\012
\015\012Now, When at the command prompt ( C:\\ )
\015\012
\015\012You want to typoe this exactly as I put it, " ckdsk C: \\p " dont include the quotes. This will run the windows check disk and repair in damaged boot files.
\015\012
\015\012Try this and let me know if you have any trouble with getting this started or if it works,not works. And we can go from there.
Repair Help & Product Troubleshooting for Acer Aspire 5100 Notebook

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