Having problems with your Acer Aspire 4720 Notebook ?

Computer screen goes black and does nothing, Spoke to acer and was told to try system restore to the factory settings and that didn't work. Then they told me to purchase the Recovery CD and that will fix my computer, I tried that yesterday and my computer isnt working, I was told to go under F2 and go to Boot and make CDROM my Number one on boot order hit F10 to reboot computer and put my disk restore in and the computer will do the rest and ask me to just switch out disks as it goes, it came


Answers :

Hi, From what you told me, it sounds like the hard drive on the laptop is faulty. Would possibly need to be replaced if it can't be reloaded with the recovery cd's.

This should go to acers warranty repair, but thats not fast service and may take few weeks.

as it sounds like a hardware problem - hard drive not working properly, we can't fix this over the internet, I would suggest that you take the laptop to a local repairer, pc repair shop, possibly a free service? A local school may offer IT help and repair for free or with just the price of the parts.

Take the laptop, charger, and the recovery cd's with you.

If you need furhter advice or if you have any other questions, let me know.

Thanks,
Ekse
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