Having problems with your Acer Aspire 4720 Notebook ?

Trojan virus how to remove virus from my laptop


Answers :

Hey there, this is relatively easy to do. First go to

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

and download the free version of malwarebytes and save the file to your desktop or somewhere easy to find later. Then resart the computer, as soon as it turns back on (before the windows screen) hold down the F8 button. This will bring up a black and white screen. Select to start in safe mode. Your desktop will open looking a little different. When a window pops up telling you you are i safe mode click yes. Then install the malwarebytes. You won't be able to update it iin safe mode but you can run a scan. Run a full scan (about an hour) this will take care of the virus. Restart the computer normally and I would suggest to updae and run malwarebytes again. Thisw should take care of ya. Good Luck
seth
Please follow at least the first 4 steps of these malware removal protocols. Then let us know how its running. Also see forums here and here, but post in only one.
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I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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Repair Help & Product Troubleshooting for Acer Aspire 4720 Notebook

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