Having problems with your Acer Aspire 4720 Notebook ?

Problem in operating system

\015 1.when i insert a dvd in my dvd rom the (my computer) stops responding\015\0122. when i click my movies folder it shows the error\015\012Windows Explorer has encountered a problem and needs to close. \015\012\015\012i hav already scanded my pc for viruses it has no viruse or spyware or something\015\012\015\012even the system restore doesn't help me....\015\012\015\012{i am using window xp os.
\015\012acer aspire 4720z laptop }\015\012\015\012wat shud i do to resolve this problem plz suggest something i wud be a great help\015\012\015\012\015\012\015\012\015

Answers :

Hi there\015\012\015\012first thing i would do is runn a cd cleaner disk through yor device just to mke sure its not just dirt on the dvd lens\015\012\015\012if this dont work then try a dvd with data on it (preferbly a different brand of dvd to the one that you are having problem with\015\012\015\012if not of theses work the chances are that the dvd drive has failed and it would be more cost effective to replace than repair\015\012\015\012Regards Al "alstech"
Hi\015\012\015\012So when you insert a DVD in your drive your computer probaly starts the default software to see that DVD. So if you installed any movie viewer recently uninstall it. \015\012\015\012You may need also to update your windows media player to the latest version.\015\012\015\012Of course i bet you already tried more than 1 dvd but i suggest that you try to insert a data/backup/game dvd anything that would not start the movie player software, and see how it goes.\015\012\015\012About your movies folder, it could be an old problem i had many years from now, about some video codec messing up the XP thumbnails.\015\012\015\012To fix this i had to find and remove that codec. now i use VLC as my video player and no need to install a million codecs anymore.\015\012\015\012So it could be related to the first problem, a video codec is messing with your video player.\015\012\015\012Hope this helps
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