Having problems with your Acer Aspire 3680 Laptop ?

My acer aspire 3680 lost it's keyboard! The mouse works fine but the keyboard doesn't do anything, it's like it's not connected. Can you help


Answers :

When i reinstalled my acer aspire 3050 i tried 4 different versions of win XP, and all but 1 the keyboard wouldn't work. After persevering and getting the VGA driver to install ( which took about an hour ) my keyboard started to work fine. So long story short try reinstalling the VGA driver from the Acer website. BTW the keyboard displayed correctly in Device Manager. i.e no yellow cross. The VGA driver has the southbridge driver included in it. Which in turn controls low level devices such as the keyboard.
Odd. go to thh control panel-- then system-- hardware--device manager

check under keyboard-- is it there? (you can do all this with the mouse)

I ask because if a part of the computer stops working, it usually gets a yellow ? mark in front of it in the list. what you can try is to "remove" the keyboard if you see it-- it will not really do it, because on reboot, it will reload your drivers again-- remove or uninstall the keyboard in the device manager, then reboot the computer and soo if the reloaded drivers fix it.

if not, it may be hardware failure. windows has plenty of drivers in it to drive any keyboard-- you dont need anything special, so there's no mystery download that your missing.

can you call acer and see if youre under warranty? you may need to send it in. dont forget, you could always buy an external keyboard for 15 bucks to plug into the back to tide you over until you're ready if you need to send it in for servicing...
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