Having problems with your Acer Aspire 1804WSMi Notebook ?

Suspect Data theft from computer

\015 I work from home answering calls as a contracted customer service advisor with one the largest catalogue firms. I take orders and payments. For a while I have strongly suspected my neighbour to be spying and stealing data via electronic means. I am at my wits end. I strongly suspect spyware and Trojans is within my computer and maybe evades so-called good antivirus and anti spyware programs. I mainly want to nail this particular neighbour and possibly other accomplices but I am unsure how to solve this at present. I would strongly appreciate any ones help because I am concern about the following security matters. My absolute main concerns are the following security issues.\342\200\242 Customers data and bank detail leaving my computer\342\200\242 My data and other personal information leaving my computerSome of the problems I have encountered are as follows.\342\200\242 My browser turns of by itself\342\200\242 Browser display one of my favourites tab window all by itself\342\200\242 When I was attempting to send you this message explorer close down window and cause me to lose data I was sending to you via paypalPlease don\342\200\231t tell me about the Police because they don\342\200\231t seem bothered about security or in helping me to catch this culprit.I would like to have my machine checked for evidence. If anything is hidden can the culprit footprint be found within my computer.I hope you can help or give me some logical advice because I simply want to nail this culprit as soon as possible. I have two laptops. One is installed with vista and the main concern one is installed with xp and a log me in software for working on company internet.Please help because this person I feel is costing me time and money not to mention the other matters listed.\015

Answers :

That I know of there is no 100% security. If these laptops are wireless, then I would suggest making every effort to hard wire these. If they are already hardwired then someone probably has your IP address. A way around this is to contact your ISP and get their help in giving you a dynamic IP address. Then I would look at your firewall, i.e. is it on? At this point, again with your ISP's help you can limit your connection to only specfic IP addresses. This should narrow your window considerably. A data collection program may have been installed on your computer. The only way to remove it is to format or replace the hard drive. Using what I said above and replacing your present hard with a new one and making your present one an external, non-bootable drive should just about get you to as close to 100% as possible.
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