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My laptop will not play dvds

\015 Hi my toshibia laptop will not play this dvd called the ten commantments it is a 2 disk set, when i place the dvd in the drive which is D drive it has only one drive, it will not open toplay on any players i have on this laptop\015\012windows tell me it can not read this dvd, it says it is not formated, but it dose play on my orther p.c i have, could someone tell me why.\015

Answers :

The eyeon the drive may need cleaning with a little alcohol and a q-tip or the drive may be defective.Usually it just needs cleaning.
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