Having problems with your PC Laptops ?

DVD drive malfunction

\015 My DVD drive suddenly stopped working on my Toshiba A205-S4607. I have even looked at the item in the Device Manager and it refuses to update the drivers. I have a Pioneer-DVD-RW DVR-K17LF ATA dvd drive. I was able to do a system restore on it once and the DVD drive worked after that, so it looked like a Vista update borked it. However, it will not even work after a system restore now. Help!\015\012\015\012g'dayI have a 8 month old Toshiba Satellite A200-PSAF6A laptop with a Pioneer DVR-K17LF that will no longer read or burn DVDs. CD's are ok. Stopped working last Friday 13th (seriously!)Running Vista Home Premium with SP1 installed (from a few weeks ago)I have tried the deleted Upper / Lower Filers RegEdit without success (BTW iTunes didnt like this).Cant seem to locate the correct driver on the Pioneer support site, so havent been able to try a driver reinstall as yet.Device Manager is still showing the Drive as operating. Next step Toshiba tech support...groan!Any other suggestions plz.....!?Tks...SydMat\015

Answers :

Yes, you need to find your local ASP. You can ship it in to us too if you'd like. We're an authorized ASP. This is a VERY common problem in the A205 series. Let me know if you require any more details. By the way, mailing the laptop in might take some time, I'd check with your local ASP (hopefully there's one local to you) and have them order it if possible without having you leaving the laptop there (some ASP's will be ok with that option, we are at times). You will need to provide your laptop part number (starts with PSAxx-xxxx) & serial number and machine has to be under warranty.

advice: extended warranty ;) but i think it's too late now.

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