Having problems with your PC Laptops ?

Hi.I have a laptop Advent 9415. It has 2gig ram and 160 gig hardrive. My cd drive has been working normally till now, but it now has problems recognising any of my cd's or dvd's. I have noticed that when i start my laptop the cd drive now buzzes and vibrates everytime i start my laptop up! what does that mean? do i nead to get it fixed or can i do this myself! Is it something to do with the updates? Please help, it's now getting to me and i cant figure it out. It was suggested to me to delete th


Answers :

Hi,
Please follow the steps below to resolve the issue if you are not comfortable doing this then just take help from any friend or neighbour if this did not resolve the issue then replace the drive asap because it is a hardware issue.


1. Press Windows Key+R and type regedit in the text box and click OK

2. Click "File" in the menu.

3. Click "Export" from the drop-down menu.

4. Click the down arrow beside "Save In" and select Local Disk

(C.

5. Type Backup.reg in the File Name field.

6. Click Save.

=== Deleting UpperFilter and LowerFilter Registry Keys ===

1. Click Start and click Run.

2. In the Open box, type regedit and click OK.

3. Click the plus (+) sign beside HKEY_LOCAL_MACHINE.

4. Click the plus (+) sign beside System.

5. Click the plus (+) sign beside Current Control Set.

6. Click the plus (+) sign beside Control.

7. Click the plus (+) sign beside Class.

8. Locate the {4d36e965-e325-11ce-bfc1-08002be10318} key

and click it.

9. On the File menu, click Export.

10. In the File name box, type savedkey and click Save. It is

better
to save the "savedkey" to the desktop.

11. Click the REG_MULTI_SZ data type UpperFilters (found in

right
window pane) and then click Delete on the Edit menu.

12. When you are prompted to confirm the deletion, click Yes.

NOTE: If this data type is missing, continue to the next
method.

13. Click the REG_MULTI_SZ data type LowerFilters (found in

right
window pane) and click Delete on the Edit menu.

14. When you are prompted to confirm the deletion, click Yes.

15. Quit the Registry Editor and restart the computer.


CD/DVD drivers reinstall:

Press the Windows Key + R and type devmgmt.msc and press enter.

Device manager will open up.

Click the + sign beside DVD/CD Drives.

Right Click on the device listed under it and select Uninstall

Restart the PC and let the driver install automatically.

Check the issue once again.

Hi,
\015\012
\015\012Try to uninstall and re-install the software by :
\015\012
\015\0121st step
\015\012
click on start >> go to control panel >> double click on system >> click on hardware tab >> click on device manager. In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
\015\012
\015\012In case if it doesn't help then try the second step
\015\012
\015\0122nd step
\015\012
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some examples of programs that might be affected are:
\015\012iTunes software by Apple
Nero software by Nero Inc
Roxio Creator software by Sonic Solutions
Zune software by Microsoft
\015\012
\015\012
\015\012In case of further problems let me know
Repair Help & Product Troubleshooting for PC Laptops

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