Having problems with your PC Laptops ?

The lights are on screen is black

\015 We closed the laptop. a few minutes later we opened it up and the screen froze. we turned it off by the power button, then started it again. the power lights are on, but the screen is black.\015

Answers :

When you first turn on your computer, do you see anything on the screen? Perhaps, something in the corner of the screen telling you to press F1,F12 or something like that. If so, go in to start-up and see if it will give the option to "start with last known good configuration", if so press the # and enter, See if the computer will boot then, if not do the process over and press "start in safe mode" and if this works you probably have a virus. Please contact me here or e-mail me at [email protected]. I will explain more>
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