Having problems with your PC Laptops ?

I have a gateway MA7 and whenever i start it up it goes to the ''we wpologize for the inconvenience , but windows did not start successfully....'' screen. If I choose to start windows normally or from the last configuration that worked it goes to the windows xp screen and won't go past there. Any ideas on what might be wrong or how to get it to work?


Answers :

I hate that screen. Everybody does. Thing is it know you hate it. It can sense your frustration. I recommend therapy. ";-}

Ok seriously.
Have you loaded any new software or perhaps downloaded anything lately? Yes It could be a virus of some sort or it could be something just not agreeing with it.
Even a "Windows Update" has been know to cause the much hated "We Apologize for ruining your day" screen.


Have you tried to boot up into safe mode yet. "Safe Mode" is for trouble shooting. It basically starts the computer with only the bare essentials. So if there has been something loaded it shouldn't effect a start-up in "Safe Mode".
Once it's in safe mode, if it starts try a system restore.

For safe mode start-up:
\015\012
    \015\012
  • Start the computer and start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • \015\012
  • Ensure that the Safe mode option is selected.
  • \015\012
  • Press Enter. The computer then begins to start in Safe mode.
For system restore:

\015\012
    \015\012
  • Click Start, point to All Programs - Accessories - System Tools - System Restore.
  • \015\012
  • On the Welcome to System Restore page, click Restore my computer to an earlier time, and click Next.
  • \015\012
  • Or type or paste the following command in the Start - Run box then press Enter.

This is really the only simple fix to this problem. The problem is it could be a software issue or it could be a hardware problem. When you get to the XP screen and it stalls, can you hear any repetitive clicking? Clicking is bad it usually means the drive has left the building.
It may also be a simple case of a loose connection. Have you tried removing then reinstalling it?

If you have access to another computer you can try removing the drive and installing it on the other computer as a slave. This will allow you to access the drive unless it's toast.

Give these (the one's you are comfortable with), a try and if you still have no ignition please let me know which ones you tried and I'll try and help.


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