Having problems with your PC Laptops ?

I have a Brother Fax 2850. When I send a fax the receiver has advised me that there is a vertical black line approx 2'' thick which blocks out some wording. How do I fix this?? Many Thanks Heather


Answers :

Something is jammed in or covering the optics.
\015\012Check the area where the original document is placed for faxing.
\015\012Open this area and clean any liquid paper, sticky tape or staples covering the optics.
\015\012Test by making a copy. When the black line on a copy goes away the unit is fixed.
\015\012If the receiver is still getting this black line then it is probably their machine and not yours.
\015\012Send a fax to this number. 1300 368 999 It will send you back a copy of what it receives.
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