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Computer dies at start up

\015 When I start up my Medion MD96500 it starts to show Windows XP start up screen and then dies. Is this a battery or internal problem as the processor seems to be working OK. Do I need to buy a replacement battery?\015

Answers :

Does the computer startup when plugged in? Try to remove the battery and plug it into a wall socket then turn it on. If it still does not start, the problem is not the battery. My initial thought if it's not the battery its the Operating System (OS) in your case Windows XP. I had this same thing happen to me last week after Adobe updated itself. What I needed to do was reload my XP OS. If you have the original restore disk that came with the computer, use it and reinstall XP. If you have files on your laptop that you need to keep and are not backed up externally, you will need to get those files extracted from the hard-drive before you reinstall the OS. This can be done by removing the Hard drive from the computer, make sure the computer is unplugged and battery removed before you do this. Take it to you friendly neighborhood computer geek and have He/She run the hard-drive externally to extract the files and place them on a disk or a flash drive. This is also a good time to have the hard-drive scanned for viruses or maleware so you don't reinstall the on the computer. Wipe the hard drive and start to reinstall. If this is more than you can handle, you can get someone locally to do the work for you and it shouldn't cost you more than $100.
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