Having problems with your PC Laptops ?

My laptop (has a blue ray sticker) cannot seem to play blue ray

\015 It is an Aspire 5738z (has a blue ray sticker). Also the Acer Arcade Deluxe(version 2.5.6709) cannot play any of the discs! has anyone had any problems with this and how they fixed it? thanks.\015

Answers :

Go to the device manager and see if the device manager sees a blue ray player. Just because there is a sticker or a bezel on the drive doesn't always mean that is what you have. I have had several clients that had the same situation and were dumbfounded to learn after I ran a diagnostic that there dvd burner was just that a cd/dvd player. If you do confirm that you have a blueRay, I would suggest going to Acer and downloading the software and the drivers for that drive.
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\015\012Here is the Acer link...
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\015\012http://support.acer.com/
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