Having problems with your PC Laptops ?

I have the HERMO packard bell model. I can hardly access internet and the sound is not heard. Please hhelp


Answers :

For internet
\015\012Resolution:
\015\012 First check ipaddress
\015\012 Click Start -run- type cmd hit enter for XP or Start -search-type cmd hit enter in Vista. On the DOS black screen after the blinking cursor type ipconfig hit enter check the ipaddress if are getting ipaddress other than (169........) it is proper ipaddress for e.g 147.14.48.478
\015\012Ping the default gateway e.g ping 147.11.445.478 if you are able to get packets send 4 received 4 loss zero is with Internet explorer or operating system.
\015\012If unable to ping or getting 169..... ipaddress . you are having static ip address
\015\012On the black screen at the blinking cursor type ipconfig /release hit enter
\015\012then type ipconfig /renew hit enter .check ip address
\015\012Ping default gateway then ping www.google.com if you are able to get packets send 4 received 4 loss 0. Try connect to internet using internet explorer or other browser. if still unable to connect then issue with firewall or antivirus or IE corruption .
\015\012Create new administrative account in XP and do MSconfig .Restart the system and logon to new account and try connecting to internet.
\015\012If issue persist might have to repair IE or operating system as it is software issue or virus issue.
\015\012You can connect a different computer if you have one and check internet.
\015\012If unable to get any ipaddress or still getting static ip address ,reset modem or check ethernet cable ,do a hard reset on the internet modem.Shutdown and restart computer and check ipaddress then try connecting to internet.
\015\012
\015\012NO sound : Check the sound driver .Try reinstalling sound drivers
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