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My dvd driver not working on compaq presario c500 will not playback dvds

Answers :

Open the tray on your drive.Get a Qtip put a very small amountof alchol on one end.Make sure the Qtip is just moist.Take it and very lightly go around and around one way on the eye then do the same the other direction,but very lightly.After that, there are 2 shiny rails the eye moves back and forth on.Clean those the very best you can.Wait a few minutes and repeat the steps listed above.95 percent of the time it won't read discs because these components are dirty.It only takes a speak of dust to not read correctly.If doing this does'nt work the drive may be bad.Remember after cleaning the drive wait about 5 minutes then try your DVDs.Just make sure the machine if OFF first before you start cleaning the eye.Alot of the time a repair person will charge you for a new drive when all it needs time to time is cleaned.
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