Having problems with your PC Laptops ?
Can not find second ram chip - PC Laptops
Remove both pieces of ram (mark them with a felt tip marker so you know which one is which), and clean the contacts on the ram and the slots with a pink pencil eraser. Be gentle though, you don't want to remove the gold on the contacts, just remove the oxidation and make 'em bright again. You can shape the eraser to fit the slot with a sharp knife - and be sure to remove the eraser debris from the slots with a soft brush (dry toothbrush is good) . If still no good try this:
- Remove both pieces of ram.
- insert the second piece of ram in the first slot (leave the other slot empty) If the second piece of ram is detected, then the ram is good, and the second slot is likely the problem. If the ram is not detected, then the second stick of ram is the problem. Confirm this by putting ram stick 1 into slot 2. If the known good stick of ram (1) doesn't work in slot 2, then the slot is dead. If this is the case, get a larger stick of ram for slot 1. Let me know if this helps or not.
Repair Help & Product Troubleshooting for PC Laptops
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