Having problems with your PC Laptops ?

HP Pavilion dv7-1240us does not restart

\015 I loaded an update required by windows defender (Vista Home Premium) and followed instructions to restart the laptop to have update take effect. It shut down properly (apparently) and began to restart but stopped at the HP logo (black screen) with message ''Press the ESC key for startup menu.'' I pressed the ESC key and nothing happens. I've waited over an hour and nothing. I cannot turn the laptop off as it fails to respond to anything. Please SOS. Walt\015

Answers :

Press and hold the power key. It should shut down (or just pull the power).\015\012
\015\012Restart the PC and do not press the escape key
Hi its reset the hibernation standby mode points. Switch off laptop and physically remove the battery for a 1 min. Put back and it should boot normally. Then press F10 enter the bios and set to factory default setting (usually by pressing F9), save and reboot. hope this helps

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