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Compaq c-series 2010c unlock utility code

\015 Ive entered a code for security reason, so that no one can be able to see my files, then after use i turn it off, when i open it again and entered the same password, and i am very certain that it is the password, 3 times ive entered the said password and eventually it appeared on the screen that ive entered a wrong password and asking me to enter the unlock utility code, i tried also to re-set the H/PC many times but still it does'nt work. please help me to solve this problem with my H/PC Compaq C-Series 2010c\015

Answers :

Here are 2 password type first 1 is bios password if tell me about your bios password it prompt when u powerup follow procedure below

For that you need to reset factory defaults settings for bios.
For reset bios u have to open back side of your laptop then u find motherbord circuit there.
pull cmos cell on motherbord for 15 minute then it reset to defaults.
Also u can reset with jumper settigns read carefully on mother bord there is 1 jumper near cmos cell u read there " bios reset or clear"
It is on 1-2 position right now set it in 2-3 position then power up then all bios settings are reset.
then again set it in 1-2 its original position.
Then it not want password.

And if u tell about windows password
Then when you power up the computer press F8 key then enter in safe mode then wait until it prompt for user passsword

then enter in administrator then if u able to enter then reset your password.
But if u set and forgot default administrator password then u should need winxp recovery disk.
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