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Sony laptop cannot use keys on the laptop seems to have frozen

\015 I have a sony laptop can only use laptop with the mouse, unable to use the cursor with the keys it freezes many thanks\015

Answers :

It could be a software or hardware issue.

Check Sony's website for updated keyboard / touchpad drivers.

If that doesn't work, uninstall the keyboard from the device manager and reboot the computer.

If that doesn't work then it's likely a hardware issue.
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