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I/O Device Error, won't read disc or anything Light stays on

\015 My light on my DVD stays on and when I go to the drive it says.. \015\012\015\012Is not accessible\015\012The request could not be performed because of an I/O Device Error. \015\012\015\012I tried installing the firmware for this product , the DVD flashed while installing that.. and also the online where you got to manage the computer and change some setting and still nothing.. I hope this means it's dead\015

Answers :

Your player is not recognizing the disc.
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