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Advent 7115 laptop - unable to connect wirelessly to sky router

\015 Had this laptop ages with no connection problems - just changed internet provider to sky and the laptop will not accept the network key - keeps saying it is incorrect when it is not. Have connected 2 other laptops no problem but this one won't connect. Sky say it is a problem with the laptop . Any ideas?\015

Answers :

It is the driver, i had exactly same thing, driver that comes with laptop is poor, got new one via windows update works first time
Network key--are u talking about WEP key and do u have a wireless router,,if so,,its never a problem with the computer,,the network key is a setting on the router,,
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