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How do i do a master reset on my laptop and fix a currupt C drive

\015 My Computer stoped installing the windows update. I have talked to someone from microsoft and acer the instructions they have sent didnt work. Now i want to know if i should do a master rest on my laptop and how do i do it? and also my computer is telling me that my C drive is Currupt how do i fix it?\015

Answers :

Run system restore disk or run it from the bios or the hard drive.
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