Having problems with your PC Laptops ?

My blue screen says STOP: c000021a. Do they have something thats put the computer back to the way it was? I'm working on it for a friend. How do I reformate it if I have to? My problem started when I used Microsoft Diagnotic program that is built in. Please...senior man in retirement. lol


Answers :

U don't need to format it yet, a blue screen of dead(BSOD) with the error stop: c000021a shows that a file supporting the os is either corrupted or there is a hardware problem on the motherboard so try removing the hard drive and put it back. if that does not work then u will have to format the machine by putting in your os bootable cd in your cdRom and to the cemos setup and change the bootsequence boot first from the CD ROM and then restart ur machine to boot from the CDROM. then u can try formating ur machine hen it boots from the CDROM.plz let me know if it works
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