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Laptop does not recognise blank dvds

\015 Can burn cd's but not dvd's, i'm very ignorant with technical stuff, can anyone help?\015

Answers :

Unfortunately it sounds like the drive is damaged, There are seperate units internally for CD's and DVD's, thats why one works and not the other. You could try and remove the drive and re-install it, but I wouldn't hold your breath.Sorry.
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