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Problems downloading yahoo messenger

\015 Hi, my name is Daniel George and I have just purchased a new Toshiba Satellite notebook computer. My problem is that I am having problems downloading Yahoo Messenger. The problem I am experiencing is that I will begin the install and approximately 4-6% it will send me a message stating that the program has been cancelled and was unable to complete. At that time the percentage bar will then shoot across to 100% and it will send a message stating that the specified location path is unable to be opened. We have purchased your product and thought that would be able to help our problem, however, it was ineffective. Any help you could provide would be greatly appreciated.\015\012\015\012\015\012\015\012\015\012 Sincerely Yours, \015\012 Daniel George\015

Answers :

First of all you will need to remove whatever files have been downloaded for yahoo already. The files are located in C:\\Program Files\\Yahoo! Do this through explorer. (You could also do a search if they are not there.) Then go to http://downloads.yahoo.com/ and download mozilla firefox. After installed use this application to access the internet. Then type the link into the address bar http://downloads.yahoo.com/ and now download messenger. This should hopefully fix your problem.
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