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Camera assistant software will not run on messenger

\015 The built in web cam camera assistant software will not operate on Windows Live Messenger. I can make movies with it, take pictures with it off messenger, but once I try and activate it on Messenger it will not operate and I get error messages, or messenger states ''that messenger is unavailable at this time try again later''. Customer Services through Windows Live Messenger state that I must give all the information from my operating system, camera assistant software in order for them to help me, but I have already given them as much as I can, in order to solve this problem. Can you help me solve this problem. I need the use of the web cam in order to talk with friends, and clients and to be quite honest I am getting fed up with trying to solve this problem, it has been on going for over three weeks I am no nearer resolving it can you help me out\015

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