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Burner won't work with my Acer aspire one netbook

\015 Have acer aspire 5315 ,dvdram not working error code 39 comes up for hl-dt-st dvdram gsa-t40n ataI am tryingto burn music to the HL-DT-ST DVDRRW GSA-2166D from an acre aspire one netbook. I am using Nero and when I attempt burn the songs, the software says that any disc I oput in the drive is not empty? ANY HELP, PLEASE????\015

Answers :

This seems to be going around a lot lately.

If you follow these steps from Microsoft it should fix the problem.

Let me know if you need any other help and please don't forget to rate my solution.


\015\012Manually delete the registry entries\015\012\015\012 loadTOCNode(2, 'whattotry');\015\012 Important\015\012This section, method, or task contains steps that tell you how to\015\012modify the registry. However, serious problems might occur if you\015\012modify the registry incorrectly. Therefore, make sure that you follow\015\012these steps carefully. For added protection, back up the registry\015\012before you modify it. Then, you can restore the registry if a problem\015\012occurs. For more information about how to back up and restore the\015\012registry, click the following article number to view the article in the\015\012Microsoft Knowledge Base: \015\012322756 \015\012 \015\012 (http://support.microsoft.com/kb/322756/\015\012 )\015\012 How to back up and restore the registry in WindowsNote\015\012Before you use this method, uninstall all CD or DVD writing or\015\012recording programs. Deleting the corrupted registry entries might cause\015\012problems with any other CD or DVD writing or recording programs that\015\012are installed on your computer. Uninstalling these programs before you\015\012start will help you avoid any problems that removing the registry\015\012entries might cause. You can reinstall these programs after the problem\015\012is resolved.

This method provides step-by-step instructions for\015\012how to use Registry Editor to delete the following corrupted Registry\015\012entries:\015\012
  • \011UpperFilters
  • \015\012
  • LowerFilters
\015\012Step 1: Start Registry Editor\015\012\015\012 loadTOCNode(3, 'whattotry');\015\012 Start Registry Editor.\015\012Step 2: Delete the UpperFilters registry entry\015\012\015\012 loadTOCNode(3, 'whattotry');\015\012 \015\012
  1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
  2. \015\012
  3. Expand SYSTEM, and then expand CurrentControlSet.
  4. \015\012
  5. Expand Control, and then expand Class.
  6. \015\012
  7. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
  8. \015\012
  9. In the details pane of Registry Editor, on the right side, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.\015\012
    • If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
    • \015\012
    • If\015\012you do not see the UpperFilters registry entry, you still might have to\015\012remove the LowerFilters registry entry. To do this, go to "Step 3:\015\012Delete the LowerFilters registry entry."
  10. \015\012
  11. On the Edit menu, click Delete.
  12. \015\012
  13. Click Yes when you receive the following message: Are you sure you want to delete this value?
The UpperFilters registry entry is removed.\015\012Step 3: Delete the LowerFilters registry entry\015\012\015\012 loadTOCNode(3, 'whattotry');\015\012 \015\012
  1. In the details pane of Registry Editor, on the right side, click LowerFilters.

    Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.

    If\015\012you do not see the LowerFilters registry entry, unfortunately this\015\012content is unable to help you any more. Go to the "Next Steps" section\015\012for information about how you can find more solutions or more help on\015\012the Microsoft Web site.
  2. \015\012
  3. On the Edit menu, click Delete.
  4. \015\012
  5. Click Yes when you receive the following message: Are you sure you want to delete this value?The LowerFilters registry entry is removed.
  6. \015\012
  7. Exit Registry Editor.
\015\012Step 4: Restart your computer\015\012\015\012 loadTOCNode(3, 'whattotry');\015\012 Restart\015\012your computer. After you have done this, try to access the CD or DVD\015\012drive. If you can access the CD or DVD drive, and if you do not receive\015\012an error message, the problem is resolved. You can reinstall your CD or\015\012DVD writing or recording software.

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