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Spyware/virus got infected from limewire or moodbook? antivirus did not prevent it.called vrs or like that,stopped screen saver,large window you have been infected.Redirects web browser, stops downloads from microsoft and others.Loaded mcafee total protection,can not down load up dates,run software,improvement but still problem with web browser tries to scam details from ebay.I did get a blue screen showing the infected files,computer restarted for every file, said start in safe mode, thats as f


Answers :

Run your anti virus in safe mode. Write down the name/names of the viruses it finds. This is very important so you can search for them and delete them. Delete them thru the anti virus in safe mode then restart your pc. Then go to control panel/internet options and delete all Temporary internet files/ cookies/history. It's best to do in this order: on general tab under home page, check if you see any "redirect" in your addresses or any changes from your original home pages. If you do highlight them & delete/re enter them correctly. Below is Browsing history/settings/view files/hit ctrl key and "A" key at the same time to highlight all temp files.Delete.On toolbar above click on yellow folder with a green arrow pointing up which will show you another file named Temp. Open/delete all.Close all windows. Go to start/search and type in each name of the virus/viruses you found first clicking "all files and folders", name of virus in first bar,scroll down to "more advanced options" and check first 3 search options. If any show up in your search pane on right side don't click to open them. Right click and delete. There is a free software called "Simple File Shredder". If you can now download get it for the files that won't delete. When you install it, it will add it to your right click. After searching and hopefully deleting each one, do another search of "prefetch". Open/highlight all/delete. Restart and most viruses will be gone. It's always good to repeat all of this again just to be sure. Then check your firewall exceptions to make sure there aren't any there. Good luck!!!
\015\012You mentioned LimeWire: clean out all downloaded files from there also.
Download and and install MalwareBytes from www.malwarebytes.org and Superantispyware from www.superantispyware.com. You may have to install in Safe mode, but give normal mode a try first.
With luck and crossed fingers, you may be able to get the updates that the two antispyware programs will offer, if not then allow the programs to run anyway. They are quite good and I have used them myself recently to clear up this computer from a major infestation.
Run them concurrently ( at the same time ), let them scan and clean, reboot your computer, then scan and clean again. By the third reboot, you will be almost clean. I hope you have good antivirus on your system because it should work also as the antispyware programs are doing their jobs. In other words you will see ( with a good antivirus, Avast Home Free for example ) both the antispyware programs plus your antivirus all working together to detect, and help you delete your infestation.
Come back if more info needed.
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