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I am unable to open easycreator suite 10, but can oen the other applications i have windows xp


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I am a relatively savvy user.. wish I would have researched user opinions before buying this package from my warehouse membership store or from anyone for that matter! Replacing EMC9, installation was difficult to complete as the wizard did not successfully uninstall certain modules (update manager) of the previous program. After installation finished, program suite would not launch from desktop icon or individual program listings. solution provided was a tedious, time-comsuming complete "clean install procedure" not for the faint of heart. It did seem to work allowing me to launch the program - once. I use Norton Systemworks and always run One Button Checkup (OBC) to keep the PC humming. OBC corrected registry "problems" and once again, EMC10 will not work! Online chat reveals that I will need to reinstall EMC10 every time after using OBC!! "OBC removes a registry key that EMC10 needs to function - we are working on a patch" If I could, I would return for a refund, as it is, I will refrain from using until they make it work correctly.
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