Having problems with your PC Desktops ?

Hi I cannot get my d.v.d drive to open and close. What do I do?


Answers :

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  1. \015\012 \015\012\011If the keyboard has a CD/DVD Eject key, press it. The \015\012 Eject\015\012 key is usually placed by the volume knob and is marked by a triangle pointing up with a line underneath.\015\012 \015\012
  2. \015\012
  3. \015\012 \015\012Double-click \015\012 My Computer\015\012.\015\012 \015\012
  4. \015\012
  5. \015\012 Right-click the icon for the CD, CDRW, or DVD drive that is stuck, and then click Eject.\015\012
  6. \015\012
  7. \015\012 \015\012If the CD or DVD drive door button is a long clear plastic bar on the\015\012front of the PC, press firmly on the right side of bar. Some models\015\012have a button on the front panel of the PC to the right of the hinged\015\012door. Press the button to eject the drive.\015\012\015\012
  8. \015\012
  9. \015\012 \015\012\015\012If the drive door button is part of the PC case and is covering the\015\012actual drive door, open the door that is part of the PC case and press\015\012the Eject\015\012 button on the faceplate of the drive.\015\012 \015\012
  10. \015\012
  11. \015\012 \015\012\011Restart the PC and press the \015\012 Eject\015\012button on the front of the drive when the first screen appears (before\015\012Windows launches). If the drive door opens this way but does not open\015\012in Windows, another software program is taking control of the CD\015\012driver. Try shutting down or configuring any software programs that\015\012create discs or monitor the CD or DVD drive. \015\012
  12. \015\012
  13. \015\012 \011If the door still does not open, do the following:\015\012 \015\012
      \015\012
    1. \015\012 \011Close all programs and shut down the PC. \015\012
    2. \015\012
    3. \015\012 \011Unplug the power cord from the power outlet.\015\012
    4. \015\012
    5. \015\012 \015\012Look for the small hole on the faceplate of the CD or DVD drive. This\015\012is the manual release. The location of the manual release hole will vary

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    \015\012
  1. \015\012 Straighten the paperclip and insert it into the manual release hole until resistance is felt.\015\012
  2. \015\012
  3. \015\012 \011Once the resistance is felt, keep pushing the paper clip until the drawer opens a little.\015\012
  4. \015\012
  5. \015\012 \011Remove the paper clip and gently pull out the drawer until the disc is accessible.\015\012
  6. \015\012
  7. \015\012 \011Remove the CD and turn on the PC.
If the tray still does not open, do the following steps to check the\015\012power cable for the drive. Work on a hard flat surface over a\015\012non-carpeted floor:

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    \015\012
  1. \015\012 Turn off the PC.\015\012
  2. \015\012
  3. \015\012 Unplug all power cords from the back of the PC.\015\012
  4. \015\012
  5. \015\012 \015\012Press and release the \015\012 Power\015\012 button on the front of the computer.\015\012 \015\012
  6. \015\012
  7. \015\012 Remove the side panel.
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    \015\012
  1. \015\012 Unplug the power cable and wait five seconds.\015\012
  2. \015\012
  3. \015\012 Find\015\012a different power cable that is not being used, plug the different\015\012power cable into the back of the drive, making sure that it fits firmly\015\012into the socket. If a different power cable is not available, replug\015\012the original power cable into the back of the drive, making sure that\015\012it fits firmly into the socket.\015\012
  4. \015\012
  5. \015\012 Replace the side panel and plug in the power cord.

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    \015\012
  1. \015\012 Turn on the PC and press the eject button on the front of the drive.\015\012
\015\012 \015\012If\015\012the optical drive does not have the manual eject feature and the CD\015\012tray will not open by using the steps in this document or if a disc has\015\012shattered inside the drive, the CD, CDRW, DVD drive may need to be\015\012replaced.

Thanks



If you look on the drive tray you will see a little pin hole, insert a pin into it and it will eject.
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\015\012Restart the pc and it should be back to normal.
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