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If i print from the computor a paper jam sign appears and i cant print. the scanned paper prints without trouble.is this a printer or computer problem? please could you advise how to fix this? thank you


Answers :

Body {\015\012\011background: #FFFFFF;\015\012\011margin: 0px;\015\012\011padding: 4px;\015\012\011font-family: arial, verdana, sans-serif;\015\012\011font-size: 10pt;\015\012}\015\012p {\015\012\011margin:0px;\015\012\011padding:0px;\015\012}\015\012.spwrap\015\012{\015\012background: transparent url(../wysiwyg_rte/misspell.gif) repeat-x scroll center bottom;\015\012}\015\012\015\012Power cycle your printer. Leave it off for five minutes. Look in the back if \015\012you can make sure there is not a little tiny shred of paper somewhere. Blow it \015\012out with compressed air. You may even have to power cycle the computer. The \015\012printer memory still thinks there is a print job waiting even though you have \015\012canceled it on the computer.
\015\012
\015\012Hope that helps........
In windows xp::
\015\012
\015\012start then printers and faxes..
\015\012double click on the printer and the print jobs dialogue will appear,
\015\012delete all the jobs in it
\015\012close of the print jobs dialogue
\015\012right click on the printer and choose delete
\015\012restart your computer
\015\012right click on my computer, then choose properties, hardware then device manager
\015\012risght click any where and select scan for hard ware changes
\015\012the printer should be automatically detected and reinstalled
\015\012
\015\012
\015\012In WINDOWS VISTA
\015\012the printer and faxes is located in the control panel
\015\012follow the rest of the steps above as described under windows xp.
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