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Problem getting netzero download to download computer says need to close i need to close explorer browser sites but none are open


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Please note that I am using Windows XP so Vista may be slightly different but mostly similar.

Press Ctrl+Alt+Del and open the "Task Manager". Click "Processes" tab and check the box next to "Show processes from all users". Look for the file name of the web browser you are using and here are two common web browsers.

Microsoft Internet Explorer - iexplorer.exe (If you close explorer.exe by mistake, Windows XP users can go to "Applications", "New Task", and type in "C:/WINDOWS/explorer.exe" or Vista users can simply log out and log in through the task manager.)
Mozilla Firefox - firefox.exe

If you use a different web browser, right click the shortcut for your web browser and click "Properties". The file name will be after the last slash ( \\ ) in the target box. File names usually end with ".exe".

Click the file name when you find it and click "End Process" but before you do, you are most likely viewing this with a web browser so this window (and all other windows for your web browser) will close as soon you end the proccess. This means make sure you finish what you are doing and be ready for it to close.
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