Having problems with your PC Desktops ?

MY MODEL # PVC RX540 A BOX APPEARS WITH THIS INFORMATION. THIS COMPUTER IS IN USE AND HAS BEEN LOCKED ONLY VAIO/BILL OR AN ADMINSTRATOR CAN UNLOCK THIS COMPUTER USER NAME (BILL) PASSWORD (UNKNOWN} I TRYED OLD AND NEW PASSWORDS AND NONE WORKED.


Answers :

Hello,
\015\012
\015\012Try to press reset or the power button to restart the PC.
\015\012
\015\012when the box appear. Press "CTRL+Alt+Delete" two times successive.
\015\012
\015\012then it Prompted you to type the username and password.
\015\012
\015\012In the;
\015\012
\015\012Username: type "administrator"
\015\012Password: leave it blank
\015\012
\015\012and then "enter" or click ok.
\015\012
\015\012If this successfull then you can change the password of bill or any users in this PC.
\015\012
\015\012By changing password:
\015\012
\015\012click run and then type: "control userpasswords2" and then enter.
\015\012
\015\012bring you to the username windows. then you can change the password or delete the username.
\015\012
\015\012But if this solution is not successfull:
\015\012
\015\012Microsoft has no recomendation to solve the issue at all. because that is the protection of the users.
\015\012
\015\012you have to reformat and reinstall the oerating system.
\015\012
\015\012may this help;
\015\012
\015\012melnavz
\015\012
\015\012PS:
\015\012pls do not rate me if my solution not solve the issue and you need more further information. but if is invaluable solution rate me fixya.
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