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Can't get sata connection to work on new blu-ray rom

\015 Windows cannot find new blu-ray rom. device manager says there is something wrong with the sata connection. (This device cannot start. (Code 10)) on the "VIA Serial ATA RAID Controller"Device is a LG GGC-H20L\015

Answers :

Oilers5, let's check a few basics first. Double check your dvd's data & power connections first. Everything good? Next, you need to get into your bios. Your blu-ray is connected to the SATA controller on the motherboard. Though I do not doupt the device manager your bios must see the device before windows will. At the main menue in your bios the DVD player should be listed (depending on model # of board) at the main menue. Than make sure the SATA controller is enabled, you'll find this in advanced menue. This is where you'll need your manual. If the dvd is the only SATA connected to the system you should have the option to use the SATA & not the RAID. If you have SATA hard drives connected & your dvd ends up on the RAID end you still should have the option to set the RAID to IDE. This way you will not need to run the RAID software. Once you get the bios adjusted windows should see the blu-ray as a SATA dvd player.
\015\012 Oilers5 if what I have listed has not helped or fixed your problem could you post back with your model no# of the motherboard. Mfg's name ex; (dell, HP...). Than I can download your manual & check what settings need to be adjusted. Is this the only SATA device your trying to get to run? Is your current hard drive a SATA or IDE? How many?
\015\012Thanks Oilers5. I look forward to your next post.
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